Help > Responsible GamingResponsible Gambling
Never Bite Off More Than You Can Chew
At Cake Poker, we believe in providing a responsible, and protected entertainment environment for adults. We want you to enjoy your experience at Cake Poker, and remind you to play wisely, and within your budget.
- Staying in Control
- How to Get Help
- Managing Your Playing
- Bankroll Management
- Limiting Your Personal Expenditure
- Self-Exclusion
- Preventing Under Age Gambling
Staying in Control
Our customers come to Cake Poker for the enjoyable poker experience that we provide. On occasion, some individuals may be concerned about their gambling habits. For those who are concerned, the following questionnaire from Gamcare may offer some valued guidance:
- Have others ever criticized your gambling?
- Have you ever lied to cover up the amount you have gambled or time you have spent doing it?
- Do arguments, frustrations or disappointments make you want to gamble?
- Do you gamble alone for long periods?
- Do you stay away from work, college or school to gamble?
- Do you gamble to escape from a boring or unhappy life?
- Are you reluctant to spend 'gambling money' on anything else?
- Have you lost interest in your family, friends or pastimes due to gambling?
- After losing, do you feel you must try and win back your losses as soon as possible?
- When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
- Do you gamble until your last penny is gone?
- Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
- Do you feel depressed or even suicidal because of your gambling?
These questions are provided to help an individual decide if he or she has a problem and needs to seek help.
How to Get Help
There are numerous organizations that can provide support and assistance to individuals who develop a problem with gambling. If you think that you may have a gambling problem we recommend contacting any one of a number of self-help organizations for guidance. For confidential advice and support concerning a gambling problem, please contact:
Managing Your Playing
For players who enjoy frequent gambling, it is not uncommon to occasionally overspend their budget. We advise all players to make specific budget plans to ensure their gambling expenditures do not exceed their affordable limits.
Bankroll Protection
Cake Poker is proud to offer a feature that allows you to restrict the games in which you play based on the size of your bankroll. By enabling this feature, you can restrict yourself from games for which you don’t have the proper bankroll, as defined by generally accepted standards for bankroll management. Of course, as you win and your bankroll grows, you will automatically be able to play in larger games. To learn more about this feature, please log into the client, select 'My Account' and follow the link to the Bankroll Protection information page.
Limiting Your Personal Expenditure
Cake Poker provides tools to help you control your gaming. You can establish limits on the amount you deposit over a given period, be it daily, weekly or monthly. Requests to tighten your limits will take effect immediately, whereas requests to loosen those limits will be addressed within a 24 hour period. You can set these limits when you first create your account, or you can change them anytime thereafter by visiting the Cake Poker Cashier. From the Cashier, click on the 'Limits' button at the top of the screen, and a page will be displayed where you can set your daily, weekly and monthly spending limits.
Self-Exclusion
If you believe you have a gambling problem, or just wish to take an enforced break from gaming, Cake Poker gives you the power to temporarily, or permanently, exclude yourself from playing at the site.
If you choose to exclude yourself permanently your request will be honored, your account closed, and you will not be permitted to return to Cake Poker at anytime in future. If you choose to request a temporary exclusion, your request will be honored and you may apply for reinstatement at a later date, as per your set instructions.
You can exclude yourself from playing at Cake Poker by visiting the Cake Poker Cashier. Once at the Cashier, click on the 'Limits' button at the top of the screen and a page will be displayed where you can select a two day, one month or six month self exclusion. Upon the expiry of the requested period of exclusion, your account will be unlocked automatically.
Preventing Under Age Gambling
To play poker at Cake Poker you must be at least 18 years old, or of legal age to gamble in the jurisdiction in which you reside, whichever is greater. We do employ a series of checks to ensure that no person under legal age has access to our live gaming facilities. Providing inaccurate or dishonest information about a player's age will result in forfeiture of any winnings and may result in civil and/or criminal prosecution.
In order to protect minors from accessing the site we do recommend that responsible players install Internet Filtering Software on their computers. Employing a filtering software program will allow players to control the type of content that is displayed as well as block specific websites and set up passwords to prevent access to Cake Poker by any underage players with access to your computer.
A Protected Entertainment Environment
We hope that you enjoy your gambling experience at Cake Poker and if at anytime you feel that there are issues that you would like to bring to our attention please contact us at: support@cakepoker.com